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   ocr: Figure 5 Weakest Link in the Chain Network managers say that security features in network management products are crucial. 1 2 3 4 5 Security 5.29 Support/Service 5.11 Operating expense 5.09 Vendor reputation. 4.89 Price 4.84 Backup capabilities 4.56 Scale: 6= Most Important, 1=Least mportant Source: sentry Market Hesearch, Enterprise Networks Report